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Flight Review: American Airlines Business Class on A321T Transcontinental JFK to SFO

As I’m preparing to embark on a trip to Southeast Asia that I’m super excited about, I went through some past photos and realized that I have several trips that I never wrote up. This one is from the end of 2014. I took a quick trip to Boston and flew back to SFO through JFK. Luckily for me, I got an upgrade to business class on one of American’s 3-class A320s that they use for transcontinental service for JFK-LAX and JFK-SFO.

I found the business class seat to be extremely comfortable. There was good cushioning, and the seat goes lie flat. The cabin itself felt spacious, and it feels relatively intimate because there just aren’t that many seats total on these flights (I feel like even economy class on these planes is more bearable because the cabin is so small).

Business class seat in 2x2 seating arrangement

Business class seat in 2×2 seating arrangement

I’m a big fan of the blanket and pillow that American has on their business class flights. The pillow is large and fluffy, and the blanket doesn’t make me run too hot or get staticky. There were also noise-canceling headphones and a bottle of water at the seat, and I was offered a pre-departure beverage.

Foothole cubby and IFE screen

Foothole cubby and IFE screen

AA’s in-flight entertainment on updated planes is quite good for a domestic carrier. Or perhaps I’m just used to the old US Airways planes that have no IFE to speak of. The screen was a good size, there was a touch screen controller, and I found the selection of movies to be good. It’s essentially the same selection they have on international flights (although again, AA actually still flies some old US Airways flights across the Atlantic that have no built-in IFE…). One thing that I didn’t like was that there were ads before movies.

Seat controls

Seat controls

Power ports

Power ports

View of business class cabin

View of business class cabin

For the┬ámeal service, there were three options, and I went with the gnocchi. The salad was fine; I didn’t eat the starter since I don’t usually eat meat. There was a choice of white bread and cheese bread to accompany the meal.

Food menu

Food menu

Drink menu

Drink menu

Business class starter

Business class starter

The gnocchi was fine. Given that this flight happened in November, I felt that the entree was appropriately fall tasting, if that makes sense. I skipped the sundae and cheese, which I know is blasphemous in some circles.

Gnocchi entree

Gnocchi entree

After the meal service, I tried to get some sleep. These seats go lie flat, which is great. They might feel a little narrow, but you can lower the arm rest to get more space. Length wise, there was plenty of space for me (I’m 5’9″). I also like that you can adjust it so it’s not completely lie-flat so you don’t feel like you’re sloping backward when you’re lying down.

My main complaint about the flight (which has been well documented elsewhere) is that the cabin got extremely warm. I’m not sure what it is about the design of these planes, but I woke up sweating.

Overall, these are a huge planes are a huge improvement over the old 767s that AA used to fly on these routes, and it’s a solid product for a transcontinental flight.