Review: Conrad Hong Kong

For my trip to Hong Kong, I used up my two free weekend night certificates from my Citi Hilton Reserve credit card to stay at the Conrad Hong Kong,

To get to the Conrad, I ended up taking an airport bus (in this case, bus A11) to Admiralty station, and then walking through the mall at Admiralty to get to the hotel entrance within the mall. Depending on where you’re staying, an airport bus might be a better choice than the Airport Express as you don’t need to transfer and the bus might stop closer than the nearest MTR station.

At check-in, I was informed that I was upgraded to the Executive Floor, which meant that I had lounge access for my stay, although I didn’t use it except for breakfast.

The room was nice and plenty large for just myself. As I walked in, I was a little surprised that the lights and TV were already on, but there was a welcome message on the TV for me. There was also a small welcome amenity of some fruit and chocolates.

The bathroom had two sinks, separated toilet, and separate bath tub and shower. When I first walked in, the room smelled a little funky, like maybe it was a little moldy from all of the humidity, but it went away as the air conditioner chugged on, and I didn’t end up noticing it too much past the first 5 minutes or so I was in the room.

 

Breakfast in the Executive Lounge was good, although depending on when you went, it was quite crowded. I mostly enjoyed the food largely because of the spread had fresh fruit (and not just melons) as most of the food I ate in Hong Kong was devoid of fruit and vegetables.

The service in the Executive Lounge didn’t feel particularly special (or even welcoming) to me, nor did the service of any of the people I interacted with, from the check-in desk to the concierge. Nothing was bad per se, but I expected more from a hotel that retails for over $500 per night (although according to one of my friends from Hong Kong, it’s unreasonable to expect good service in Hong Kong nowadays).

I will say that my room was absolutely silent when I was there; I never heard housekeeping staff or other guests or noise from outside. The location of the Conrad is also convenient, although not quite as close to the MTR as you would think given that it’s technically connected to the Admiralty MTR station, and Hong Kong is so well-connected via public transit that I think location is somewhat less important in Hong Kong than in other cities.