Hotel Review: Grand Hyatt Jakarta

For my relatively brief stay in Jakarta, I decided to redeem points for the Grand Hyatt Jakarta. Since it was a category 3 Hyatt property, it cost 12,000 points per night. Chain hotels in Jakarta are ridiculously pricey given how inexpensive other things in Jakarta are, as rates were over $300 USD per night, so I felt like I got a good redemption value by using points.

To get to the Hyatt, I took a Bluebird taxi from the airport. Everyone I talked to told me to only take Bluebird (or Silverbird) taxis, and you can tell that it’s the queue for the Bluebird taxis because there will actually be people waiting for those taxis. Don’t trust the people hanging around the Bluebird line unless they have a Bluebird shirt, as there are lots of touts trying to get you to take other taxis.

The taxi to the Grand Hyatt was 155k IDR, which included the toll and airport surcharge. Upon driving up to the hotel, there was a security check for the car (I believe they were using a mirror to look underneath the car), and there’s a baggage and metal detector for all people to enter the hotel.

The lobby of the hotel is quite nice and impressive. The service at the check-in counter was extremely friendly, and I was offered free breakfast, even though I wasn’t strictly entitled to that via status.

The room that I received was enormous. Not a suite, but a huge room that seemed well though out. There were plenty of outlets by the bed, the outlets were universal, the TV was on a swivel stand, and the furnishings were nice. I felt that it was a pretty nice Category 3 hotel (and it was a huge steal before when it was still a Cat 2!).

The bathroom was also a nice size. It didn’t have a Japanese toilet, but there was a bidet function.

The room also featured a nice view of the adjacent monument, which was also where there was a car-free walking street on the Sunday that I was there.

I didn’t use the gym during my stay, but it was a sizable space with a fair amount of equipment. One thing that I always appreciate about a gym is when there are free barbells and not just a Smith machine.

I had breakfast at the club lounge one day that I was there. The breakfast at the club was not as mobbed as I would have thought, and it featured pastries, juices, dairy beverages (including soy milk), whole fruit (including salak or snakeskin fruit), Asian breakfast foods like fried rice and noodles, congee, made-to-order eggs, breads, cheeses, and salads. It was a decent spread, but nothing special by Asian luxury hotel standards.

I had breakfast in the normal restaurant on another day, and the restaurant featured a more extensive buffet. I tried to take pictures, but I was told to stop because taking pictures of the food was apparently a security hazard for the hotel :/

One notable incident about my stay was that there was actually a fire at the hotel. The lobby was filled with smoke, the hotel was evacuated, and we weren’t allowed back into the hotel for several hours. Apparently there was a fire in one of the restaurant kitchens.

This hotel is connected to the Plaza Indonesia mall, which is a nice luxury mall. There’s an entrance to the mall within the lobby, which is convenient when it’s hot out. There’s also the Keraton at the Plaza hotel connected on the other side of the mall, which is a Category 5 SPG property.

Overall, I thought that this was a pretty decent Category 3 Hyatt hotel. Service at the hotel was good, my room was spacious and nicely furnished, and the hotel offers pretty decent amenities. Given how expensive cash rates can sometimes be, a points redemption can be a worthwhile option to consider.