We stayed at the Bunwin Boutique Hotel for our time in Siem Reap, and I’d be happy to return again in the future. This was a solid, affordable choice with comfortable rooms, good amenities, and eager service.
The hotel offers free airport pickup and dropoff, which is done via either limo or tuk tuk. We got a tuk tuk. They also offer free tuk tuk service within Siem Reap, which is convenient for going out to dinner and such, and they give you a cell phone so that you can call them to request pick up when you’re done
Upon entering the hotel, it definitely feels intimate and boutiquey. There aren’t that many rooms, so you’re unlikely to run into that many other people, and the staff is friendly and eager to please.
What was slightly awkward was that we arrived to our hotel room to find a drawn bath full of flower petals. I understand that many of the tourists who come to this hotel are probably couples, but I’m not sure how many couples request twin beds. I’m sure most couples would appreciate the gesture, but my sister and I found it awkward. We also couldn’t actually drain the bath, and it ended up taking over an hour for the hotel to fix it (to be fair, the hotel manager was very gracious and wanted to make up any mistakes to us).
The hotel also offers tour services at very competitive prices. We hired our drivers and tour guides through the hotel and were generally happy, although we felt that the tour guide was most useful for taking pictures.
I also enjoyed breakfast each morning. They had a menu of western and Asian options, and I–being the fattie that I am–was able to request multiple servings with no problems (well, aside from the fact that many servers are often incredulous about the volume of food that I want to and can eat and then assume that they’re misunderstanding me due to a language barrier). The food wasn’t fancy, but it was tasty, and there were enough options on the menu that I didn’t feel bored after 4 days.
At the time that we stayed at the hotel, they also offered a promotion where people staying at least 3 nights would receive free hour-long massages at one of their sister hotels. The massages were good and appreciated.
Overall, I really enjoyed this hotel. The price was great, the rooms were comfortable, the amenities were good, and the service was eager. At the end of our stay, we left a very large tip just because we felt like the hotel was so underpriced for the value that we got.