Tag Archives: flagship lounge

Lounge Review: American Airlines Flagship Lounge LHR Terminal 3

Up next in the reviews of Heathrow Terminal 3 lounges is the American Airlines Flagship Lounge. To save you some time, I don’t know why you would come to this lounge unless for some reason you need really fast wifi.

Entrance to the lounge

Entrance to the lounge

Honestly, I found this lounge depressing after visiting the Cathay Pacific lounge. The lounge looks old and tired and the lighting doesn’t help. It’s a pretty sizable lounge, but there are also a lot more people, so it feels crowded. What I don’t understand is why so many people come to this lounge because having access to this lounge means you also have access to the British Airways and Cathay Pacific lounges.

Seating

Seating

More seating

More seating

TV room

TV room

Food area

Food area

One benefit of this lounge is that you can stare at American planes from the lounge. And I admit, I do enjoy the AA paint job. There’s also plenty of seating and plenty of outlets, and the outlets are American-style, so you don’t need an adapter for your electronics. The wifi is also blazingly fast for an airport lounge (8.5 Mbps down, 5 up), so this lounge could be good for getting work done.

You can see AA planes from the lounge

You can see AA planes from the lounge

Beverages

Beverages

Wines

Wines

Liquor

Liquor

I like food, and the food in this lounge just seems more meager and less appealing than the food in either the Cathay or BA lounges. They do have a made-to-order menu, but I happened to arrive when they were switching menus, so I can’t comment on the quality of that food. They also have mini muffins for breakfast, which I did not see in the Cathay lounge.

Cookies and snacks

Cookies and snacks

Yogurt and fruits

Yogurt and fruits

Pastries

Pastries

Breakfast sandwiches

Breakfast sandwiches

Brunch menu

Brunch menu

Overall, I found this lounge to be a bit depressing. There’s really not much of a reason to come to this lounge when you have better options so close by.

Lounge Review: American Airlines Flagship Lounge Chicago O’Hare Airport (ORD)

The AA ORD Flagship Lounge is a decent domestic lounge for US lounges: there’s some food and drinks, there’s usually a place to sit, the wifi is usable, and there are electrical outlets. But this lounge is clearly not up to par for international first class, or much less international business class lounges. I feel sorry for the JAL passengers who are used to the awesome JAL lounges in Japan and then get this lounge flying out of ORD.

The lounge is located near K19, which is near the end of the terminal.

Entrance to the Flagship Lounge

Entrance to the Flagship Lounge

My favorite place to sit in this lounge is in the former smoking room that’s now a quiet room. Even when the rest of the lounge is a little bit more crowded, this room usually doesn’t have many people in it, perhaps because you have to open a door to get inside.

Former smoking room/now quiet room

Former smoking room/now quiet room

View of seating out of the quiet room

View of seating out of the quiet room

There are a variety of food options, although nothing is terribly appealing. There’s usually fruit and vegetables, soup, cheese, crackers, desserts, andĀ other appropriate items depending on the time of day (e.g. breakfast foods in the morning). When the JAL flights are departing, there will usually be some sushi, although I would not trust it. I really don’t understand when people get excited about lounge sushi in the US (people seem to love the lounge sushi in the United First Class Lounge at SFO, but it’s really not good…).

Crudites and sandwiches

Crudites and sandwiches

Hot soup

Hot soup

More food

More food

Desserts

Desserts

There’s an extensive self-serve alcohol selection, but I really don’t know anything about alcohol, so I can’t tell you how good or bad it is. I just know that there are a lot of bottles.

Alcoholic beverages

Alcoholic beverages

Drinks, fruit, snack mixes

Drinks, fruit, snack mixes

One small pet peeve about this lounge is that there are no showers. If you want to take a shower, you need to go to the regular Admirals Club. The closest one is at the intersection of the H and K gates.

Overall, there’s not too much remarkable about the lounge. The lounge agents are generally very friendly and helpful, but the lounge itself is a little tired-looking, and the amenities on offer are sparse compared to non-US international first class lounges.

Lounge Review: American Airlines Flagship Lounge LAX

This next set of trip report posts is from February of this year when I went to Tokyo to cheer on some friends who were running the Tokyo Marathon. I booked flights on American Airlines of SFO-LAX-NRT and back and applied SWUs to the outbound and return that cleared about 3 days prior to departure both ways.

Since I was flying an international itinerary, I had access to the AA Flagship Lounge at LAX instead of the normal Admirals Club. The Flagship Lounge requires top tier oneworld status or a first class ticket to enter. This means that the lounge is generally a bit less crowded than the Admirals Club and that there are more food options.

To get into the Flagship Lounge, you check in at the same place as the Admirals Club, but they give you a key card to use to open the sliding door to the Flagship Lounge part.

Entrance to the Flagship Lounge area

Entrance to the Flagship Lounge area

The lounge is a large, long room with a number of seating options, good light, and decent views of the apron.

Airy and open

Airy and open

Lots of seating

Lots of seating

Drinks

Drinks

More drinks

More drinks

I arrived in theĀ morning, so they were serving breakfast. There were a couple of hot food options like eggs, potatoes, sausage, and oatmeal, as well as cereals, fruits, bagels, and danishes. I was pleasantly surprised to see berries in the fruit selection (a big step up in my mind to the whole apples and oranges in normal Admirals Clubs). The eggs were inedible, though.

Breakfast options

Breakfast options

More breakfast

More breakfast

As I was leaving, they had set up the lunch spread, which featured sandwiches, salads, cheeses, chips, vegetables, fruits, cookies, and a kinda nasty looking pasta dish. Granted, I didn’t try the pasta dish, but it didn’t look that appetizing to me.

Lunch spread

Lunch spread

Hot food at lunch

Hot food at lunch

More lunch

More lunch

I took a shower during my layover, and the shower rooms were perfectly fine. I felt like the rooms were a little small to handle a suitcase, but they were clean and functional.

Overall, the service was good, with people regularly going around to clean things up and ask if you needed anything. The lounge felt busy when I was there, but there were plenty of seats available, and it didn’t feel crowded. Definitely a step up from normal domestic lounges, but still a far cry from most non-US airlines’ first class lounges.