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Burn, United (Miles), Burn: ANA Suite and Business Class Lounges Tokyo Narita (NRT)

Introduction
Planning
United Global First Lounge Washington Dulles (IAD)
Lufthansa Business and Senator Lounge Washington Dulles (IAD)
ANA First Square Class Washington Dulles to Tokyo Narita
ANA Suite and Business Class Lounges Tokyo Narita (NRT)
ANA Business Class Tokyo Narita to Beijing
IBIS Beijing Capital Airport Hotel
Air China First Class Lounge Beijing (PEK)
BGS Premier Business Class Lounge Beijing (PEK)
Business Traveler’s Lounge Beijing (PEK)
Lufthansa A380 First Class Beijing to Frankfurt
Lufthansa First Class Terminal Frankfurt (FRA)
Lufthansa B747-400 First Class Frankfurt to New York JFK
United PS Business Class New York JFK to San Francisco


After deplaning from my previous flight and heading through the transfer security checkpoint, I was spit out right in front of the entrance to the ANA Business Class Lounge and Suite Lounge.

Entrance to the lounges
Entrance to the lounges
Additional doors to the Suite Lounge side
Additional doors to the Suite Lounge side

Upon checking in, I was directed to the Suite Lounge side, but my first order of business was to grab a shower after the 14-hour flight. The showers aren’t located in either lounge, but rather they’re in a shared area to the side of the check-in area. I was immediately given a shower room and a small package with Shiseido amenities.

Shower room with Shiseido amenities provided
Shower room with Shiseido amenities provided

I then made my way into the Suite Lounge. The first thing that I noticed was how crowded and busy it was for a first class lounge, as there were very few empty seats open when I arrived. A lounge attendant greeted me, saw my look of mild shock and apologized for the scarcity of open seats, and asked me to sit down where she brought me a wet towel and a drink. After this initial greeting, everything else was self service.

Overlooking the Suite Lounge
Overlooking the Suite Lounge
Seating in Suite Lounge (once it got much less crowded)
Seating in Suite Lounge (once it got much less crowded)

Although I had gorged myself on my flight, I knew that I had to check out the food options and at least get a bowl of noodles. I was more than satisfied with the food choices as the noodles I had were delicious, and I enjoyed the inari and small desserts that I sampled.

Hot food options
Hot food options
Noodle bar options
Noodle bar options
Kitsune udon
Kitsune udon
Sushi
Sushi
Cold options
Cold options
Packaged snacks
Packaged snacks
Vaguely hidden Haagen Dazs freezer
Partially hidden Haagen Dazs freezer next to the noodle bar
Liquor selection
Liquor selection
Beer machine
Beer machine

One of the displays advertised relaxing massage chairs, and after sitting in a massage chair in an airport lounge at Shanghai Pudong, I knew I wanted to seek these out. An attendant told me they were located in the business class lounge, so off I went.

If I thought the Suite Lounge was crowded, that was nothing compared to the regular lounge. The lounge was quite large (probably 3x the size of the first class side), but nearly every seat was taken, and they were making periodic announcements to ask people to make space for other passengers.

The business class side is very, very large
The business class side is very, very large
But also very, very crowded
But also very, very crowded

Unfortunately, this also meant that all of the massage chairs were occupied by people who were using them as regular seating, so I didn’t get my massage.

In spite of how busy the lounge was, the food options also looked good particularly because there was also access to the noodle bar.

Buffet in business side
Buffet in business side

DSC03320 DSC03321 DSC03322 DSC03323

Sake bar on business side
Sake bar on business side

Having failed in getting a massage, I returned to the Suite Lounge where I checked out the personal cubicles, which might be the place I return to next time if the general lounge area is crowded.

Personal cubicle in Suite Lounge
Personal cubicle in Suite Lounge
Personal cubicles
Personal cubicles

As it was, by the time I got back to the Suite Lounge, the lounge was considerably less crowded than when I arrived, so it was a lot more peaceful. There were also some opportunities for plane spotting, including two kinds of planes that I’m planning to fly in the coming months.

Thai A380!
Thai A380!
ANA 787
ANA 787!

I think it’s also worth noting that the wifi in the lounge was too slow to use when I arrived and the lounge was super crowded, but after many people had left, I was able to use it successfully.

With about 30 minutes to go before my flight, a lounge attendant came up to me to tell me that my flight was beginning to board. Impressive stuff for such a busy lounge! Although she also told me the wrong gate to go to, but that’s possibly because there had been a gate change maybe an hour before the flight.

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