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SEA 2014: Vietnam Airlines Economy Class Hanoi to Siem Reap (HAN to REP)

To get from Hanoi to Siem Reap, we booked a flight on Vietnam Airlines. I had tried and failed to book award tickets for this segment using FlyingBlue miles, but the online award search tool kept wanting to route us through Guangzhou on China Southern instead of the nonstop on Vietnam Airlines, even though I was 98% sure that the Vietnam Airlines flight had award space available. So in the end, we paid cash and did some throwaway ticketing and booked roundtrip flights between HAN and REP because it was cheaper, even though we weren’t going to return to Hanoi.

The Hanoi airport offers free wifi, which is great, but there were long check-in queues for Vietnam Airlines, so leave plenty of time for that if you don’t have SkyTeam status (I had also tried and failed to get a status match to a SkyTeam airline). The terminal was also kept pretty warm, and the lounges were located on the upper floor, which was even warmer, so also be prepared for that.

Vietnam Airlines A321 to take us to REP
Vietnam Airlines A321 to take us to REP

The flight ended up being less than half full. Business class looked just like US domestic business class.

Aircraft cabin with glimpse of business class
Aircraft cabin with glimpse of business class
Economy class seats
Economy class seats
To the back of the bus for us
To the back of the bus for us

We had checked in online, and I had selected seat 16D, which showed as having no seat in front of it on the seat map. In reality, there’s a jump seat in front of this seat, which is not quite the same as not having a seat in front of you.

Jump seat in front of my seat
Jump seat in front of my seat

Row 14 also isn’t a true exit row, so if you’re looking for extra space in economy, choose row 15 (assuming you have the same aircraft configuration). For what it’s worth, there were a lot of seats showing as blocked online when I was selecting seats that weren’t actually occupied, so you could also try changing at the check-in counter or at the gate.

Good pitch in exit row
Good pitch in exit row

We were served a small meal of coleslaw, mystery meats, cucumbers, bread, and dessert. I only touched the dessert (we had brought some banh mi to the airport as snacks–why can’t airlines just serve banh mi? so cheap and delicious, and they keep decently well), which was decently tasty. It was a generic, sweet cake, maybe with a hint of coconut.

"Meal" that was served on this short flight
“Meal” that was served on this short flight

The in-flight entertainment was some sort of funny home video show, which I found amusing, and I found it interesting that the in-flight announcements were made in Vietnamese, English, French, Korean, and Japanese. The first three make sense to me; the last two less so.

Overall, it was a quick and comfortable flight. I’d be happy to fly Vietnam Airlines again, although I don’t plan on flying SkyTeam unless I have to.

8 Comments

  1. did flying blue shows the direct route or that was not an option ? I m planning to book this similar route but from sgn-rep. I never book with flying blue before so its good to see if anyone had success. I havent seen anyone written up a report on the process booking with flying blue.

    1. The Flying Blue website did not show the nonstop flight on Vietnam Airlines, even though there was award availability. I could have called to book, but paying the phone reservation fee in addition to taxes and surcharges would not have made sense.

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