I’ve reviewed every other oneworld lounge in Hong Kong (the Wing, the Cabin, the Bridge, the Arrival, the Qantas lounge, and the Dragonair lounge), as well as many other lounges in Hong Kong (the Plaza Premium lounge, the United lounge, the Thai Airways lounge, and the Singapore Airlines lounge). I’ve even reviewed the old Pier lounge. But this is a review of the renovated Pier First Class lounge, and let me say that I think this is my new favorite airport lounge in the world. Holy moly is it great.
This lounge is beautiful. My photos do not do it nearly enough justice. It looks and feels like a cozy, luxury hotel. The lounge never felt crowded while I visited, and there’s lots of seating. The tables beside the chairs contain hidden power ports. The chairs themselves were also just super comfortable!
The lounge has shower rooms and day suites. The day suites are pretty basic, as it’s just a small area with a curtain, so there’s not much noise insulation, but no one was using any of them when I asked to take a look. The attendant said that you can use one for 1.5 hours. The shower rooms maybe aren’t as fancy as the cabanas at the Wing, but I certainly have no complaints about the shower rooms.
The food options in this lounge are both extensive and awesome. There’s a huge dining room with table service as well as a self-serve buffet in a separate room. For the self-serve buffet, think of the cold section of a good buffet at a luxury Asian hotel. For breakfast, there were pastries, breads, fruits, salmon, cold cuts, etc. For lunch, they had delicious-looking tarts and some savory cold dishes. Make sure to check the fridge for jars of more foods.
The dining room is incredible. It’s easily much better than the dining room at the Wing, and I’d say I like this dining room better than the Qantas First Class lounge in Sydney or the Emirates First Class lounge in Dubai. The Wing always felt crowded to me (maybe because the tables are so close together), but the Pier’s dining room is spacious and gorgeously appointed.
There’s a full made-to-order menu, and they even have a separate (smaller) vegetarian menu! I had some bircher muesli and juice for breakfast, and both were good. For lunch, I had a salad, eggplant with mapo tofu, and some mango sticky rice, along with a non-alcoholic ginger forest to drink. This meal was great, and I would happily pay money for this food (to me, this is a huge compliment to airport food). This food is actually good food.
One final perk of the Pier is that they offer complimentary 10-minute massages. I chose the neck and shoulder massage, and the masseuse was very good.
Again, I think this is my new favorite lounge in the world. The lounge itself is beautiful, the amenities are awesome (incredible food options, free massages, day beds), and the service throughout the lounge was friendly and attentive. My only (incredibly minor) complaint is that the carpet in the hallway is really soft, so I found it oddly difficult to wheel my bag around. But seriously, I would go out of my way to use the Pier over the Wing, even if it meant trekking back to the low-numbered gates because the people mover only takes you in one direction.