Lounge Review: Qantas First Class Lounge LAX
Disclaimer: I visited this lounge quite a while ago, so things may have changed since my visit.
When I visited this lounge, I was connecting from an international first class flight to a domestic first class flight. According to oneworld lounge rules, I should have had access to the Qantas First Class lounge in the international terminal of LAX since I was an international first class passenger on a oneworld flight. That being said, when I tried to get into the lounge, one of the lounge agents was adamant that I shouldn’t have access. When I tried to bring up the oneworld website to show the agent the actual oneworld lounge access rules, another of the agents mentioned that he had never actually read the lounge access rules before… So I’d say that unless it’s the “typical” case of departing LAX on an international oneworld flight in first class/having oneworld emerald status, you might be in for a fight about getting access. (The agent did make a “one-time exception” for me given that the lounge was pretty empty at the time).
The lounge is essentially one enormous room with tons of seating. There’s tons of seating both in the dining room and otherwise. The lounge chairs by the window seem especially popular.
There’s no self-service buffet, but there’s an extensive made-to-order menu. The food reminded me a lot of the Qantas first class lounges in Sydney and Melbourne, both in that everything is done by table service and the actual food items.
I didn’t have much to eat since I was still full from my previous flight, but I ordered a couple of items to take one for the team. I ordered some eggs over medium, and the eggs were cooked correctly although they were over salted. The bread served with the eggs was good, and more airlines should have better bread. The muesli was also pretty tasty, although I don’t know if I’ve encountered a muesli that I didn’t like.
I’d love to come back to this lounge and check out the all-day dining menu. The lounge itself isn’t anything special except for the dining room, but the dining room is very, very good for an airport lounge (it’s worlds better than the newish AA flagship dining room in Dallas, for example).
It was my understanding from the Qantas site, that in order to use this lounge, your next flight must be an International First class flight on a OneWorld operated and marketed flight #.
Since your bedt flight was domestic, I believe that is why you were initially turned away.
I would love to try the Qantas Sydney first class lounge, but I won’t be eligible, because although I’ll be flying into Sydney in a first class ticket, my next flight is domestic, meaning I’m ineligible.
Sorry – typo on previous comment. That should have read “next”, not “bedt”
Here’s a link to the oneworld lounge access rules: https://www.oneworld.com/ffp/lounge-access
As a oneworld Emerald member, you can use First Class lounges provided that you’re not traveling solely on North American flight. Thus, if you’re on an international itinerary, you should have first class lounge access at all stops. This is why you get AA Flagship lounge access when you connect from international to domestic.
There’s no specific carve out for the Qantas TBIT lounge like there is for Qatar.
Similarly, the website says: “First and Business Class customers connecting on the same day of travel, or before 6am the following day, can access the lounge when travelling between an international long haul (a oneworld international long haul flight is defined as an international flight marketed and operated by any oneworld carrier with a scheduled flight time longer than 5 hours) and an international short haul or domestic flight (and vice-versa).
Lounge access will be determined on the international long haul ticketed flight (either First of Business Class) regardless of the ticketed class of travel on the international short haul or domestic flight.”
So you SHOULD have access to a first class lounge when connecting from an international first class flight to a domestic flight, provided that it’s a same-day connection or before 6am the following day, both flights are marketed and operated by oneworld, and the international flight was longer than 5 hours.
I have been rejected at this lounge the last two times transferring through LAX on CX F to AA F. I think this lounge may have special rules. According to their website, you can qualify through one of 3 methods: eligible class of travel, Qantas members, or oneworld status. If just access is based on class of travel, it states: “Next onward flight that day must be on a Qantas flight number.” This was their explanation to me. I would love it if the agents were wrong and they clarify this.
http://www.qantas.com/travel/airlines/lounge-locations/los-angeles/tom-bradley/international-first-lounge/global/en
I am always rejected at this lounge coming from Japan or HKG in F and connecting same day on AA in F. Also rejected in HK at the Pier and Wing F lounges when the shorthaul intl flight to singapore or tokyo is in business with the same day connecting longhaul intl flight to the US in F.
Today I was told I could only visit one of the OW lounges. I entered the First lounge and had a meal and then I was rejected entry at the Business lounge. I just wanted to have a look around. Pretty nutty policies at the TBIT OW lounges.
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