I’ve flown Malaysia Airlines business class in the past, but this was a renovated business class cabin, so it was a huge improvement over the past hard product that I’ve flown.
Instead of angled-flat seats, these are forward-facing fully-flat seats in an alternating 1-2-1 and 1-2-2 configuration. For this flight, I was seated in 6K, which is one of the throne seats on the side. The cabin skips row 3 for some reason, but the throne seats are 1K, 4K, and 6K, while 2A, 5A, and 7A are the single seats that are closer to the window.
The throne seats have tons of counter space on both sides. There’s are also storage spaces on both sides of the seat. The seat itself is comfortable, but the foot cubby is super small. I probably would select a non-throne seat in the future. One slight novelty is that the seatbelts had shoulder straps. There were also air vents on this plane.
There was a pillow, blanket, and headphones already at the seat. The headphones were not noise cancelling. IFE was started on the ground, and the selection was pretty decent, but there were ads played before every movie. Before departure, a flight attendant came around offering juice or water, and then hot towels and newspapers were distributed.
After takeoff, packets of unsalted mixed nuts were distributed, and then they came around with a satay cart. I had pre-ordered an Asian Vegetarian meal, and the AVML satay was just vegetable skewers (one uncooked, one grilled). There was no satay sauce to accompany these skewers. The satay service was the only after takeoff meal. Once they were done distributing the satay, that was it.
On this flight, there weren’t any amenity kits, no pajamas, and there were no menus. They also gave no indication that the satay service was the only meal service after takeoff. They also didn’t turn off the cabin lights even though everyone was sleeping. It was a bit strange.
I’m not a large person, but I did feel like the seat was pretty narrow. Just lying down on my back, my arms touched the sides of the seat. I think the throne seats may feel slightly narrower because they are enclosed on both sides.
I was woken up for breakfast two hours prior to landing, even though I wasn’t asked if I wanted to be woken up. For the pre-arrival AVML, I had a fruit plate and pastry to start (the thing in the corner is some sort of jello dessert). The fruit plate was pretty good.
The entree for the Asian Vegetarian meal was some sort of croquette with marinara sauce and paneer and pepper skewers. This was fine.
Overall, the hard product on this flight was vastly improved from MH’s previous business class on the A330, but the soft product left a lot to be desired. Like I don’t understand why there weren’t menus, I wish flight attendants had asked if you wanted to be woken up for breakfast, I wish the flight attendants made it easier to sleep (e.g., by turning off the cabin lights), etc.