Category Archives: Singapore

SEA 2014: Singapore Suites Class NRT to LAX A380 First Class Review

I wasn’t super impressed after the first leg of my Singapore Suites journey, but I could immediately tell after boarding that this flight was going to be a lot better. Just from the warmth of the greeting, I knew that I was in for a treat.

Why hello thar

Why hello thar

While the load from SIN to NRT was 10/12, there were only two of us continuing on to LAX. But even though the load was only 2/12, I still had 4 different people chat with me or give me something prior to departure. I didn’t get a new amenity kit on this segment since I was a through passenger, but I did get new pajamas and slippers (which were unwrapped at my seat in front of me).

Seat 4A (I was seated in 3A)

Seat 4A (I was seated in 3A)

Look across the empty cabin

Look across the empty cabin

For this flight, I had pre-ordered a VGML or strict vegetarian meal. After disappointing VGMLs on Lufthansa First Class and Thai First Class, I was interested to see what Singapore would do.

First Class VGML

First Class VGML

The rice croquette was tasty, but I just cannot with the vegetable skewers. Whyyy do airlines think that all vegetarians want to eat poorly cooked red peppers and zucchini?

Canapes

Canapes

As a terrible vegan, I had to get some caviar. No caviar spoon, but a healthy serving of caviar, and I’m sure that I could have gotten more if I had asked.

Caviar

Caviar

Next up was more bell peppers and some mushrooms. Not great, and it was served pretty cold. That being said, I actively dislike most mushrooms, so other people might like this more than I did.

Roasted pepper and mushrooms

Roasted pepper and mushrooms

They couldn’t serve soup at the time because of turbulence, so they skipped to the salad course. Except the salad was served partially frozen. If you look closely enough, you might be able to notice ice crystals on some of the radishes and frisee. I don’t particularly like eating icy salads, so I sent this course back. They apologized profusely, and ended up serving me the skipped soup course since my entree wasn’t ready.

Normal salad with vinaigrette

Normal salad with vinaigrette

The soup was actually quite good. I don’t think I’ve ever had a soy bean milk soup, and I generally am not the biggest fan of soup courses, but I liked this a lot. It was just a very large portion, so I didn’t finish it.

Soy bean milk and corn soup

Soy bean milk and corn soup

For the entree, it was a vegan lasagna, that was quite convincingly not vegan given the creaminess and cheese-like texture inside. I found this entree to be pretty successful as far as VGMLs go.

Vegetable lasagne

Vegetable lasagne

Finally, I got some tiramisu for dessert. This wasn’t on the VGML menu, but I’m a fat kid who likes cake. And this cake was reasonably tasty.

Tiramisu

Tiramisu

After dinner, the flight attendant set up two of the center seats to make the famed double bed for me. It helps that there were only two of us in the entire cabin, but as far as I could tell, the other passenger just stayed in his suite and didn’t ask for two beds to himself. Honestly, if you’re traveling by yourself, the double bed thing is kinda silly given that there’s still a divider between the seats, so you can’t comfortably straddle the two beds.

Double bed!

Double bed!

My sleeping companion

My sleeping companion

Besides the separate seat and bed combo on the Lufthansa 747, this is probably the most comfortable bed in the sky I’ve slept in. The bed is actually a little on the narrow side, but it’s quite comfortable given that it’s not just a converted seat. I also appreciated that the cabin was kept quite cold, so I didn’t wake up sweating. The Givenchy pajamas that Singapore gives out are pretty thick, so it’s easy to overheat.

After sleeping for a couple of hours, I woke up and one of the flight attendants gave me a tour of the plane. Even though the load in first class was pretty light, business class and economy class were almost completely full.

For my pre-arrival meal, I first chose the kaiseki breakfast. I generally like to choose Japanese meals catered out of Japan, but I felt that this meal was just okay. Nothing was specifically good or bad.

Kaiseki breakfast

Kaiseki breakfast

Since I was a little unsatisfied after the Japanese breakfast, I got the pancakes afterward, which were pretty good. The fruit plate was also good with all of the fruit being ripe and sweet.

Pancakes

Pancakes

He decided to stay for breakfast the next morning

He decided to stay for breakfast the next morning

Fruit

Fruit

Pretty soon, we arrived at LAX. LAX is one of my favorite US airports for plane watching as there are so many different carriers and A380s operating there. On this occasion, we were parked next to one of the Lufthansa planes painted specifically for the World Cup.

World Cup Lufthansa plane

World Cup Lufthansa plane

Overall, this flight made me understand why people rave about Singapore Airlines. The service was proactive, warm, and friendly. I had the opportunity to spend a lot of time chatting with some of the flight attendants, and they were all awesome. The food on Singapore is good–not Michelin-star quality by any means, but solid–and the hard product on the A380 is great. The bed is super comfortable, and the suite is nice and private. I’d love to fly Singapore Suites again, although it’s quite expensive to do so given that you have to pay fuel surcharges as well as a sizable number of points.

SEA 2014: Singapore Airlines Suites Class SIN to NRT Review

My flight was departing from the B gates, which was a decently long walk from the Private Room and other T3 lounges. At Changi Airport, security screening takes place at the gate. In theory, this should mean that security shouldn’t take as much time, but the cluster of gates for my flight had a number of flights departing at the same time, so the security line snaked all the way through the terminal and out toward the shops. Total DYKWIA moment, but I was shocked that there wasn’t a priority screening line or an escort for premium cabin passengers, and it took about 20 minutes to get through the security screening (there were a couple of passengers who waved business class boarding passes at people to cut the line).

Thar she blows

Thar she blows

The load on this sector was 10/12. I had booked seat 3A, and 2C and 3C were the empty seats, so it felt extremely private, even though the cabin was nearly full. The suite is very spacious and feels classy. I like the color palette, and it just feels expensive to me.

My seat, 3A

My seat, 3A

Is it bad that I think the screen is small after flying Asiana?

Is it bad that I think the screen is small after flying Asiana?

Up the cabin to the cockpit

Up the cabin to the cockpit

Down the cabin

Down the cabin

Across the way

Across the way

Up the stairs to business class

Up the stairs to business class

The in-flight entertainment was started on the ground, which I always appreciate, and the selection was great. The screen quality was good, but it honestly feels a little bit small after flying Asiana’s new first class. And, well, the fact that the suite is so big that the screen is actually kind of far away from you when you’re seated #firstworldproblems.

For my pre-departure beverage, I asked for iced milo and room temperature water. Fussy of me, yes, but I loved the fact that afterward the flight attendant checked on me to make sure that the water temperature was satisfactory to me.

Iced milo and room temperature water

Iced milo and room temperature water

I was then given menus, headphones, newspapers, magazines, an amenity kit, and pajamas. I was only offered an amenity kit on this flight since I was a through passenger, but they did offer me new pajamas on the second flight. The pajamas are made by Givenchy, and I could actually imagine wearing the top with other clothes. As airplane pajamas go, they’re a little on the thick side, so maybe not the best if the cabin is too warm.

SIN to NRT menu

SIN to NRT menu

SIN to NRT desserts

SIN to NRT desserts

Drink menu

Drink menu

DSC05830

Drink menu part 2

DSC05831

Drink menu part 3

DSC05832

Drink menu part 4

DSC05833

Drink menu part 5

They suggested that they serve lunch a couple of hours after departure to align with typical lunch hours in Singapore, and I agreed. I had prebooked the kyo-kaiseki meal, but decided to change to the laksa, which they had no problems with.

Since it was going to be a little while before food, I had more time to explore the suite.

It really is a throne

It really is a throne

IFE controls

IFE controls

Outlets and plugs

Outlets and plugs

One thing that I noticed was that there were a lot of weird spaces to drop things. Because the seat folds over to become a bed (instead of reclining into bed position), there are a lot of open spaces where I can imagine easily losing your passport or boarding pass or cell phone. While it’s maybe not the most comfortable seat, I found the seat to be quite comfortable, and I thought that the seat reclined enough, in spite of it not fully reclining into bed position.

Lots of spaces to drop things

Lots of spaces to drop things

More spaces

More spaces

What a nice view

What a nice view

The meal service started with bread service as well as satay. I wasn’t particularly impressed by the satay as the lamb was a bit chewy, and I generally didn’t find the meat to be worth eating (I am very picky about my meat when I choose to eat it). The garlic bread was tasty, as is evidenced by the fact that I devoured it prior to being served satay.

Table setting

Table setting

Satay

Satay (note the missing garlic bread)

The salad course was small, but tasty. I had the honey mustard dressing.

Salad

Salad

For my main, I had the laksa, and I asked them to take out the fish cake and prawns. They were a little confused by my request but were happy to do it. The laksa was fine and much more flavorful than most airplane dishes, but the egg was way overcooked. Like to the point where the yolk was gray instead of yellow.

Laksa

Laksa

For dessert, I had the passionfruit mousse cake, which was fine.

Passion fruit mousse cake

Passion fruit mousse cake

I then had some fruit, which I was surprised to find served whole. I can’t really remember ever being served whole fruit on airplanes, except for crappy red delicious apples on American carriers. I was pleasantly surprised to find a persimmon amongst the fruit selection.

Fruit

Fruit

With the doors closed, the suite feels extremely private. But I’m personally still unsure whether I prefer first class cabins with suites or open seats, as I appreciate the privacy of suites but enjoy the feel of open-seat cabins more.

Doors shut for privacy

Doors shut for privacy

But it's not completely private

But it’s not completely private

Seat reclined as far as it will go

Seat reclined as far as it will go

The seat in Singapore Suites on the A380 is great. It’s large and private and comfortable. The service on this flight segment, however, was not to the standard that I was expecting on Singapore Airlines. Perhaps it was because the load was relatively high, but the service was really slow, and my glass was often empty or almost empty. If I had just been judging based on this flight, I wouldn’t have understood why Singapore Airlines has the reputation it has for service. The in-flight supervisor also wasn’t great, and perhaps it was the lackluster tone that he set that led to the lackluster service.

That being said, my next segment from NRT to LAX had some of the best service I’ve had on a flight and made me totally understand why people love Singapore Airlines…

SEA 2014: Singapore Airlines First Class Lounge Review (SIN)

While there are a number of reviews of the Singapore Airlines Private Room at Singapore Changi airport, I don’t really recall seeing many reviews of the First Class Lounge (I’ve reviewed the business class lounge in the past).

Part of the reason for the dearth of reviews of the first class lounge is likely because of the lounge access rules. If you’re departing SIN in Singapore Airlines first class, you get access to the Private Room; if you’re departing SIN in first class on a different Star Alliance carrier, then you only get access to the first class lounge. And what points/miles blogger is really going to depart SIN in first class on a carrier besides Singapore? Or perhaps more accurately, what points/miles blogger is going to dawdle in a first class lounge when he (let’s be real, most of us/them are male) has access to a more exclusive area which will further bolster his fragile ego and provide ammo for the next dick-measuring contest?

Anyway, this isn’t going to be as detailed of a lounge review as I normally do as I didn’t sample the food since I had eaten so much previously and was hoping to save a little space for the flight, but I do have some pictures that should hopefully be helpful.

Because you'd forget if it weren't on the wall

Because you’d forget if it weren’t on the wall

Not so different from the business class side

Not so different from the business class side

Generic seating

Generic seating

The first class lounge felt a lot like the business class lounge. It’s a bit smaller since there are fewer first class passengers, but the look and feel is largely the same.

Bar area

Bar area

Bad shot of the dining room

Bad shot of the dining room

The dining area is where the first class and business class lounges differ–the first class lounge has better food options, including made-to-order food. It’s not as extensive as the menu in the Private Room, but you can at least get made-to-order eggs instead of globs of scrambled eggs from the buffet.

Since it was breakfast time, they had made-to-order eggs and waffles

Since it was breakfast time, they had made-to-order eggs and waffles

Hot food buffet

Hot food buffet

Cheese

Bread + cheese

Ben and Jerry's ice cream

Ben and Jerry’s ice cream

I think part of the reason why Singapore Airlines’s ground services for first class feel lackluster is because their offering for business class passengers is already quite solid. The SilverKris lounges already have ample seating, good service, extensive food options, and decent showers, and so the step up to the First Class Lounge or the Private Room doesn’t seem that high, even though those are both very good lounges in their own right. Cathay Pacific suffers the same problem to some extent: the Bridge is already a great lounge available to business class passengers, so the Wing doesn’t feel as special to me.

SEA 2014: Singapore Airlines The Private Room Lounge Review (SIN)

One of the primary reasons why I wanted to end my southeast Asia trip in Singapore was to depart Singapore in Singapore Airlines first class. Or more specifically, Suites Class, as I chose to fly back to the US via NRT and LAX instead of through ICN or HKG straight to SFO just so I could fly Suites (just as an FYI, these flights took place over 6 months ago).

I first tried to get a shuttle from my hotel to the airport, and they wouldn’t do that. Then I tried to get a taxi, and they also wouldn’t do that. So I ended up taking MRT, which wasn’t ideal, but it was super cheap and took about an hour.

First class has a separate check-in facility for people being dropped off in cars. To get there from the MRT station, I had to exit the terminal and walk outside. It’s immediately past the end of the main terminal, so not as far as the Lufthansa First Class Terminal walk for example.

Entrance to first class check-in

Entrance to first class check-in

Part of the reason to use the first class check-in is that there’s a separate immigration line for first class passengers, and it exits out directly in front of the lounge with the Private Room inside.

Entrance to the general lounge

Entrance to the general lounge

Dur

Dur

I can understand why people don’t rave about the Private Room: it’s a physically nice space, but there isn’t anything that really stands out about it. But honestly, I appreciate good service and privacy more than rubber ducks or massages or hot tubs, and in that regard, I felt it was a great lounge.

Lots of seating and mini-walls to create separate spaces

Lots of seating and mini-walls to create separate spaces

Solo seats

Solo seats

One big long room

One big long room

Private-er rooms

Privater rooms

There isn’t that much to the lounge. There’s plenty of seating given the number of people who can actually access the Private Room, and there are a couple of small privater rooms, but besides that, there’s just the dining area.

Dining area

Dining area

Self-serve section

Self-serve section

Breakfast in the lounge was decent. I ended up trying a number of things off the menu, and the food was fine, but not anything to get excited about. I think the only lounge where I really get excited about the food is the JAL First Class Lounge

Breakfast menu

Breakfast menu

I had the french toast, two fried eggs over medium, the roti prata, and finally asked for some avocado toast since I saw they had avocados near the self-service area. The avocado was unfortunately not very ripe.

French toast

French toast

Eggsa nd sides

Eggs and sides

Roti prata

Roti prata

I requested avocado toast

I requested avocado toast

Overall, I think this is a fine first class lounge offering. There aren’t any bells or whistles, but it’s private, the service is attentive, and there’s decent food and wifi. It’s true, though, that Singapore’s ground services and lounges are nowhere close to the standard that they have in the air.

Thailand 2014: Singapore Airlines Lounge Hong Kong Airport (HKG)

Introduction
Cathay Pacific Lounge San Francisco
Cathay Pacific First Class San Francisco to Hong Kong
Cathay Pacific Lounge The Pier Hong Kong
Cathay Pacific Business Class Hong Kong to Bangkok
Millennium Hilton Bangkok
Cooking with Poo
Overnight Train from Bangkok to Chiang Mai
Le Meridien Chiang Mai
Patara Elephant Farm
Bangkok Airways Economy Class Chiang Mai to Ko Samui
Conrad Koh Samui
Bangkok Airways Koh Samui to Bangkok
Thai Airways First Class Check-in and Lounge Bangkok
EVA Air Evergreen Lounge Bangkok
Louis’ Tavern First Class CIP Lounge Bangkok
Singapore SilverKris Lounge Bangkok
Thai Airways First Class Bangkok to Hong Kong
Singapore Airlines Lounge Hong Kong
Thai Airways Lounge Hong Kong
Asiana Business Class Hong Kong to Seoul
Asiana Airlines First Class Lounge Seoul
Asiana Airlines First Class Suites Seoul to New York
United Airlines Business Class PS Service New York to San Francisco


My first stop on my layover at Hong Kong was the Singapore Airlines lounge. I went there first largely because the lounge closes at 11pm, which is earlier than the other Star Alliance lounges at HKG, and my flight departed at 12:30am. For reference, I’ve also reviewed the United loungethe Plaza Premium lounge, and the Pier at HKG.

Singapore Airlines lounge entrance

Singapore Airlines lounge entrance

First impressions of the lounge were that it’s very large, but it feels a little dungeon-like because there are no windows, and there’s no bathroom located within the lounge. The decor and furnishings are typical of Singapore Airlines. There was a computer area, several seating areas, a snack area, and a dining area. There was also a separate first class section, but it’s essentially identical to the rest of the lounge. There’s a small sign that says the area is reserved for first class passengers, but there was no one actually checking (unlike the current first class section of the Pier), and the lounge was so empty anyway that it didn’t matter (I think there were 2 other people in the lounge when I left around 9:30pm).

Computer workstations

Computer workstations

Seating options

Seating options

Self-serve drinks

Self-serve drinks

Soft drinks

Soft drinks

There were a number of food options available, including several different hot food options. There was also Haagen Dazs ice cream, and I tried a water chestnut drink that was pretty interesting. The best food, though, is probably the made-to-order noodles, where you can get udon, laksa, or wonton noodle soup. I tried the laksa, and it was very flavorful and a bit spicy. It was a bit seafoody for me to rave about it, but I’d definitely eat it again.

Food options

Food options

More food

More food

More food

More food

Noodle options

Noodle options

Laksa

Laksa

Dining area

Dining area

More dining area

More dining area

Overall, this is a nice lounge. Yes, there’s no bathroom inside which is inconvenient, and there are no windows, so you don’t really feel time passing, but it’s spacious with some decent food options. It’s also located pretty far away from the rest of the lounges (this lounge is near gate 15 while the Thai lounge, for example, is near gate 40).

Thailand 2014: Singapore SilverKris Lounge at Bangkok Airport (BKK)

Introduction
Cathay Pacific Lounge San Francisco
Cathay Pacific First Class San Francisco to Hong Kong
Cathay Pacific Lounge The Pier Hong Kong
Cathay Pacific Business Class Hong Kong to Bangkok
Millennium Hilton Bangkok
Cooking with Poo
Overnight Train from Bangkok to Chiang Mai
Le Meridien Chiang Mai
Patara Elephant Farm
Bangkok Airways Economy Class Chiang Mai to Ko Samui
Conrad Koh Samui
Bangkok Airways Koh Samui to Bangkok
Thai Airways First Class Check-in and Lounge Bangkok
EVA Air Evergreen Lounge Bangkok
Louis’ Tavern First Class CIP Lounge Bangkok
Singapore SilverKris Lounge Bangkok
Thai Airways First Class Bangkok to Hong Kong
Singapore Airlines Lounge Hong Kong
Thai Airways Lounge Hong Kong
Asiana Business Class Hong Kong to Seoul
Asiana Airlines First Class Lounge Seoul
Asiana Airlines First Class Suites Seoul to New York
United Airlines Business Class PS Service New York to San Francisco


The last lounge on my lounge hopping tour of BKK was the Singapore SilverKris Lounge. This lounge is located near the A gates, and the windows of the lounge look out onto a small courtyard instead of the apron.

Entrance to the Singapore SilverKris Lounge at BKK

Entrance to the Singapore SilverKris Lounge at BKK

Windows overlooking a small courtyard

Windows overlooking a small courtyard

The lounge has lots of dividers in the room, which creates lots of semi-private seating areas. It feels a bit maze-like, and it’s a big contrast to the openness of the EVA Air lounge. When it’s not crowded, the increased privacy of the Singapore lounge is great, but it can feel claustrophobic when it gets busier.

Seating and dividers

Seating and dividers

Some say that the Singapore lounge has the best food of any of the Star Alliance business class lounges at BKK, but it didn’t seem that appetizing to me as there were flies buzzing around the food. There were a number of hot options, dim sum, and desserts (including Haagen Das ice cream, if that matters to you), and many people were very happily partaking.

Hot food

Hot food

Dessers

Desserts and pastries

More food

More food

Drinks 1

Drinks 1

Drinks 2

Drinks 2

Drinks 3

Drinks 3

Singapore Airlines wouldn’t be Singapore without its service, and even in the lounge, the service delivered. My camera was dying and I stupidly had checked my charger, but a lounge attendant was more than to help me find a spare charger.

Finally, some people fault this lounge because it lacks an in-lounge bathroom. I didn’t stay long enough for that to be a problem, but I can see how it’d be annoying if you were there for a longer stay.

Overall, this is a nice lounge, with some good food options and more private seating options. You can find typical Singapore service, which is always a plus, but it might not be the most convenient place to camp out given the lack of shower and bathroom facilities.

United.com No Longer Showing Singapore Award Space

I was searching for award space on SQ 2 from Hong Kong to San Francisco for a friend in economy class, and I couldn’t understand why I couldn’t even SEE the flight on United.com, especially since I found space on ANA’s website (which does show availability for economy space, just not for premium cabins on long-haul routes).

Well, I wasn’t going crazy, as UA Insider has posted on Flyertalk that they’re no longer going to display Singapore Airlines award inventory at all starting December 13th.

Hi everyone,

I wanted to give you an early heads up about an upcoming change to the Star partner award availability you see displayed online. Singapore Airlines and United have agreed to remove Singapore Airlines inventory from our award flight search results on united.com and on the United Mobile App. This will take effect starting tomorrow, December 13, You will still to be able to book and change award reservations involving Singapore Airlines by calling our reservations lines.

Please let me know if you have any clarifying questions, and I’ll do my best to answer them.

Aaron Goldberg
Sr. Manager – Customer Experience Planning
United Airlines

United is continuously making me glad that I decided to leave them for American.

Singapore Airlines Announces New First and Business Class Seats on Boeing 777-300ER

There are now photos online of Singapore’s new first class and business class seats for the Boeing 777-300ER. These will also be the seats on the A350 and Boeing 787-10 once those get delivered. The new seats are supposed to premier on the London route starting in September.

New first class suite

New first class suite

New business class seat

New business class seat

Check out Australian Business Traveller for more pics of the new first and business class seats!

How to Get 2 Award Seats in Singapore Suites

Singapore Suites on the A380 is one of the most aspirational redemptions out there. If the load is light in the suites cabin, they’ll even make a double bed for you to sleep.

Given how great this cabin is, Singapore has done a good job of “protecting” it, so it’s traditionally been very hard to access. For a long time, you had to spend a million KrisFlyer miles if you wanted to redeem an award. Then they started allowing Saver award redemptions, which made a trip from Singapore to the US a more reasonable 91,375 KrisFlyer miles. And availability is great, which might largely be because not many people have large stashes of KrisFlyer miles sitting around (although I’m sure more people have large stashes of Amex Membership Rewards sitting around, and those can be transferred 1:1 into Singapore KrisFlyer).

But if you’re traveling with someone else and looking to redeem a Suites award to/from the US, they’ll only release one award seat (it has been reported that Singapore releases up to 2 award seats for flights to Sydney, Melbourne, London, Zurich, and Paris). So what to do if you’re traveling with someone else?

You could have them slum it in business (or coach), or you can book one flight as the direct flight, and the other as the individual segments.

For example, take the routing of Singapore to Tokyo to Los Angeles on SQ 12. It’s possible to have one person booked as the direct flight from Singapore to Los Angeles for 91,375 miles and roughly $390 in taxes, while the other person books Singapore to Tokyo for 51,000 miles and $155 in taxes and then books Tokyo to Los Angeles for 74,375 miles and $188 in taxes.

Screen Shot 2013-06-25 at 1.45.38 PM

No space on the direct flight from Singapore to Los Angeles because the one available award seat for the direct flight has already been booked

Screen Shot 2013-06-25 at 1.46.01 PM

But space still exists on the SIN to NRT leg

Screen Shot 2013-06-25 at 1.46.27 PM

And there’s still space on the NRT to LAX leg

This gives you two seats in Suites Class on SQ 12 from Singapore to Los Angeles through Tokyo by booking one on the direct flight and one on the two legs individually. Granted, the second seat costs an extra 34,000 miles because you’re booking the segments individually, but this is the most economical way I know of to get two Suites awards on routes to and from the US.

Around the World in 100 Hours: Singapore Business Class Singapore to Colombo

Introduction
United Club San Francisco, International Terminal
United Business Class San Francisco to Seoul
Asiana Airlines Business Class Lounge Seoul
Korean Air Lounge and Singapore SilverKris Lounge Seoul
Singapore Business Class Seoul to Singapore
Ambassador Transit Lounge Singapore
Singapore SilverKris Lounge Singapore
Changi Airport Free Singapore Tour
Singapore Business Class Singapore to Colombo
Transiting Colombo
Lotus and Araliya Lounges Colombo
Qatar Airways Business Class Colombo to Doha
Qatar Airways First Class Premium Terminal Doha
Qatar Airways First Class Doha to Dubai
Emirates First Class Lounge Dubai
Emirates First Class Dubai to London Heathrow
British Airways Concorde Room London Heathrow
British Airways Galleries First Lounge and Club World Lounge London Heathrow
British Airways First Class London Heathrow to San Francisco


Singapore 468
Singapore (SIN) to Colombo (CMB)
Sunday, May 26th, 2013
Depart: 11:05pm
Arrive: 12:15am (+1 day)
Duration: 3h 40m
Aircraft: A330-300
Seat: 16F

The flight ended up being delayed over an hour due to waiting for an inbound aircraft. When we entered the gate area, the gate agents were passing out printed letters apologizing for and explaining the delay. I don’t think you’d ever see that in the US!

One passenger was quite angry about the delay and managed to argue himself some compensation. While I wouldn’t recommend that strategy to everyone, and I felt quite sorry for the gate agent at the receiving end of his barrage, it was quite impressive to see him get compensation for something that he really shouldn’t have.

This flight was very similar to my flight from Seoul to Singapore, except that the load was considerably lighter on this flight, which made for an overall more pleasant experience. I was able to snag a seat which had an empty seat beside it.

My seat, 16F

My seat, 16F

Business class cabin

Business class cabin

I again had a special VGML meal on this flight, which was decent. In general, I find catering to be better when departing from an airline’s hub, but in this case, I thought that the food was slightly better on my Seoul to Singapore flight than on this one. Maybe this is just because I’m not a huge fan of fake meat, and that featured heavily in my entree this time.

Appetizer of vegetables and mushrooms

Appetizer of vegetables and mushrooms

Noodles with bok choy, carrots, and fake meat

Noodles with bok choy, carrots, and fake meat

Jelly dessert with litchi (?) inside

Jelly dessert with litchi inside

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Regular menu for reference

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Champagnes on offer

Given that it was a late-night flight, I tried to get some sleep. Again, I thought that the angled-flat seat was more than adequate.

Seat in fully reclined position

Seat in fully reclined position

Overall, I thought it was another great experience, and it far exceeded any sort of regional product I’ve flown in the US.